FAQs

Oeffinger Crone Heating & Cooling Inc.
  • Do you offer emergency services?

    Yes, we do. We recognize that HVAC emergencies can happen at any time, which is why we provide emergency service throughout the Kentuckiana region. Our emergency hours are 8:00 am to 10:00 pm on weekends and 4:30 pm to 10:00 pm on weekdays. Please note that emergency service calls are subject to an additional charge.
  • Does your company clean ductwork?

    No, ductwork cleaning is not a service we currently provide. However, we're happy to refer you to other qualified HVAC professionals in the New Albany, IN area who specialize in duct cleaning services.
  • How much does it cost to receive an estimate/quote?

    We provide free estimates and quotes for all HVAC projects. There's no cost to you for receiving a detailed assessment of your heating and cooling needs. Contact us today to schedule your complimentary estimate.
  • Do you offer commercial service?

    Yes, we serve both residential and commercial clients throughout the Kentuckiana region. Our experienced team handles everything from new system installations to routine maintenance for properties of all sizes. We're dedicated to providing dependable heating and cooling solutions customized to meet your specific requirements.
  • Do you install for new construction?

    No, we don't currently offer HVAC installation for new construction projects. Our focus is on servicing and installing systems for existing residential and commercial buildings. We provide expert system replacements, maintenance, and repair services to keep your property comfortable throughout the year.
  • Do you offer a service agreement?

    Yes, we offer a service agreement starting at $172.50 annually. This agreement includes a thorough fall tune-up and special discounts on replacement parts should your system need repairs. You'll also receive discounted rates for after-hours service calls. Regular professional maintenance can significantly extend your HVAC system's lifespan—according to This Old House, proper maintenance can help your system last 15 to 20 years. Staying ahead with scheduled tune-ups improves efficiency, helps prevent unexpected breakdowns, and maximizes your system's longevity.
  • Do you offer free estimates?

    Yes, we provide free estimates to assist you in making well-informed choices about your heating and cooling systems. We're committed to delivering reliable service and energy-efficient HVAC solutions throughout the New Albany, IN area. Reach out to us today to schedule your free estimate and discover the right solution for your comfort and budget.